Although we don't disclose our client list, we work with companies in various sectors, including tech, media, hospitality, retail, CPG, sports, and travel.

Absolutely. Point59 supports brands operating across geographies. Our founder is a global brand strategist with deep experience helping organizations expand their presence beyond a single location — always with cultural sensitivity and strategic precision.

To help us plan appropriately, we ask that you include any relevant cities, countries, and ideal timeframes when submitting your contact form — this allows us to consider logistics, staffing, and timelines from the outset.

To preserve the authenticity and integrity of our evaluations, anonymous immersive engagements are conducted discreetly and without prior notice to staff. We do not disclose evaluator identities, dates, or times in advance, ensuring unbiased, real-time/real-world insights.

While in some cases, we may collaborate with clients to determine a general timeframe, we ask that no internal parties be informed of an evaluation unless explicitly agreed upon. Details of the experience will only be shared if critical to the outcome or improvement process.

This approach allows us to capture an unfiltered view of the guest experience — as your audience would encounter it.

Each client engagement is intentionally tailored to meet distinct goals and needs. While we follow a consistent framework for capturing data and insights, your deliverables will be customized based on the scope and focus of your engagement.