Who We Are
Point59 is a brand and CX strategy firm that helps brands translate intent into experience. We identify where your story, service, and space fall out of sync and deliver decision-ready strategies your team can execute to make improvements.
As a result, you gain sharper differentiation, stronger engagement, and improvements that fuel revenue growth, secure market positioning, and strengthen long-term customer retention.
Our Mission
Align what brands say with how they’re experienced.
Our Philosophy
Perception can be shaped, but experience endures — we guide both to craft meaningful, lasting impressions.
Our Approach
Drawing on expertise in strategy, go-to-market execution, marketing, and spatial design, Point59 simplifies complexity through a refined 3-step framework. We help brands uncover gaps and opportunities across story, customer experience, and spaces—empowering them to take action that clarifies their narrative, aligns perception with reality, and elevates every interaction.
Our Team
Point59 is powered by a team of global brand strategists, advisors, and experience architects who combine analytical rigor with creative intuition. With 50+ years of combined experience across customer experience, design, marketing, technology, consulting, and partnerships, we bring a discerning eye and trusted expertise to every engagement.